SRE & DEVOPS

SRE Guides &
Templates.

Battle-tested playbooks, downloadable templates, and industry benchmarks to help you scale incident management.

Featured Resources

January 10, 2026Featured

2026 State of Incident Management Report: Key Statistics & Benchmarks

Operational toil rose to 30% in 2025 despite AI. Get the latest data on burnout, alert fatigue, and why engineering teams are struggling to keep up.

Runframe Team
18 min read
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December 15, 2025Featured

Scaling Incident Management: A Guide for Teams of 40-180 Engineers

Is your incident process breaking as you grow? Learn the 4 stages of incident management for teams of 40-180. Scale your SRE practices without the chaos.

Runframe Team
12 min read
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All Resources

Build vs Buy Incident Management: 2026 Cost & Decision Framework

A defensible 2026 build vs buy framework for incident management: real TCO ranges, reliability gotchas, hybrid options, and a decision checklist.

incident-managementbuild-vs-buyincident-response
Feb 18, 2026
11 min read

Incident Communication: 8 Copy-Paste Templates for Status, Email & Execs

Stop writing updates at 2 AM. Copy-paste templates for status pages, emails, exec updates, and social posts. Plus cadence and ownership rules for SREs.

incident-managementincident-responsestakeholder-communication
Feb 1, 2026
12 min read

SLA vs. SLO vs. SLI: What Actually Matters (With Templates)

SLI = what you measure. SLO = your target. SLA = your promise. Here's how to set realistic targets, use error budgets to prioritize, and avoid the 99.9% trap.

slaslosli
Jan 26, 2026
14 min read

Runbook vs Playbook: The Difference That Confuses Everyone

Runbooks document technical execution. Playbooks document roles, escalation, and comms. Here's when to use each, with copy-paste templates.

runbookplaybookincident-management
Jan 24, 2026
10 min read

OpsGenie Shutdown 2027: The Complete Migration Guide

OpsGenie ends support April 2027. Real migration timelines, export guides, and pricing for 7 alternatives (PagerDuty, incident.io, Squadcast).

opsgenieopsgenie-alternativesopsgenie-migration
Jan 23, 2026
14 min read

How to Reduce MTTR in 2026: The Coordination Framework

MTTR isn't just about debugging faster. Learn why coordination is the biggest lever for reducing incident duration for startups scaling from seed to Series C.

mttrmean-time-to-recoveryincident-management
Jan 19, 2026
10 min read

Incident Severity Matrix (SEV0-SEV4): Free Template & Generator

Stop arguing over SEV1 vs SEV2. Use our SEV0-SEV4 matrix and decision tree to standardize your incident classification and reduce alert fatigue.

incident-severitysev0sev1
Jan 17, 2026
11 min read

Incident Management vs Incident Response: The Difference That Matters for MTTR & Recurrence

Don't confuse response with management. Learn why fast MTTR isn't enough to stop recurring fires and how to build a long-term incident lifecycle.

incident-managementincident-responsedefinitions
Jan 15, 2026
10 min read

Slack Incident Response Playbook: Roles, Scripts & Templates (Copy-Paste)

Stop the 3 AM chaos. Copy our battle-tested Slack incident playbook: includes scripts, roles, escalation rules, and templates for production outages.

incident-responseincident-managementincident-lead
Jan 7, 2026
13 min read

On-Call Rotation Templates & The 2-Minute Handoff Guide

Move your on-call from a Google Sheet to a repeatable system. Learn our 2-minute handoff framework and get templates for primary and backup rotations.

on-callon-call-rotationon-call-schedule
Jan 2, 2026
10 min read

Post-Incident Review Templates: 3 Real-World Examples (Make Copy)

Skip the 5-page docs nobody reads. Use our 3 ready-to-use postmortem templates and examples to drive real learning and stop recurring incidents.

incident-managementpostmortempost-incident-review
Dec 29, 2025
10 min read

Reducing Context Switching: The 10-Minute Incident Coordination Framework for Slack

Outages are expensive; coordination is harder. Use our 10-minute framework to cut context switching and speed up MTTR during Slack-based incidents.

incident-managementincident-responsecoordination
Dec 22, 2025
7 min read

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